Based on the current statistic that 90% of people are searching online to check other people’s experience in dealing with your business before interacting with you, it’s important to know what’s been published online about you.
A simple and effective way to check your online reputation, is to take a few moments and look at the major online sources for reviews.
These include Google My Business, Yelp.com, and Facebook.com.
There are a host of websites that will monitor and alert you to new reviews as they are posted for a monthly fee, however just keeping a monthly tab on the three major sites will suffice for most small business owners.
A Tip: Make sure you respond to every review that is posted!
Another effective (and free) way to monitor your business name online is to sign up for “Google Alerts”.
Here’s how to set it up:
In the “Create an alert about” box, enter your business name
Any recent results that were discovered will be listed in the search results listings
Optionally, click the “Create Alert” box
Complete the Options desired (How often, language, region, how many, and an email address to deliver the alerts to)
All future mentions of your business name will be forwarded to the email address you have provided!
Easy, Quick and Free!
After you checked your online reviews, make sure you have claimed and updated your Listing on Ourcupboard as well!